Payment Policies

Shadowbox Tools operates a bit differently than most manufacturing businesses. We provide custom foam inserts at prices and leadtimes unheard of in the industry. To do this, we need to streamline every single part of the process including payments.


Accepted Credit Cards

All major credit cards are accepted. Visa, Mastercard, American Express, Discover, Diner's Club, JCH. Paying with credit cards is by far our most preferred payment method


Physical Checks

This option is reserved for our larger commerical customers, the order will be put on hold until the payment is received, and payment is cleared.


Purchase Orders:

We do not directly accept purchase orders (and the terms associated with it) as a form of payment, but we can reference your PO number in our invoices for your internal accounting needs.

By streamlining the conventional B2B purchasing/payment process, we can keep our product prices low and ship your custom inserts to you fast.


Credit Terms:

By default, all of our orders must be paid in full, in order to continue with manufacturing. For very large and established businesses with slow accounting departments, we have an option for Net30 orders. There are a few unique requirements:

  • The order subtotal must be at least $299. If the order total is lower, a handling fee will be applied to increase the subtotal to $299

    Why? We have a very small team behind Shadowbox Tools. There are no dedicated departments for sales,accounts receivable, invoicing or quoting. Every minute that we spend chasing down open invoices is lost time in taking care of our immediate customers and writing software to make Shadowbox Tools better. We always recommend our customers to pay with a credit card to streamline things for everybody.

  • All Net30 orders will have a 5% handling fee applied to the order subtotal, unless an equivalent or higher handling fee was already applied for the minimum order value
  • Net 60 or Net 90 is an option if your accounting department doesn't have flexibilty.

    We can support these payment terms but we will add an additional 10% or 20% handling fee on the order subtotal respectively for supporting this. We run a very lean and streamlined business, and cannot afford to function as a bank especially on larger orders.

  • All open invoices must be paid in full by their due date. If invoices are not fully paid on time, a compounding late fee of 10% of the order subtotal will be added every 30 days

    A new invoice will be issued with reflecting late fees, if the invoice goes past due.

  • We want our customers to save as much money and time as possible, that's why we always reccommend our customers to avoid credit terms with us, and pay directly via credit card

Adding Shadowbox Tools as a vendor in your system

No problem at all. Email us at contact@shadowbox.tools, and we will send over the necessary information that you need.
Please note, this does not constitute us opening credit terms for you.


Sales Tax

We collect Sales Tax for all customers that reside in the state of Florida